Discover what’s driving guest decisions – and how your brand can stay ahead.
Packed with exclusive consumer insights from CGA by NIQ and expert analysis from Reputation, this report is a must-read for operators looking to turn reputation into a competitive edge.
Key highlights:
- How AI is transforming venue discovery, reviews and feedback – and what guests expect from it
- Why economic shifts are polarising spend and raising expectations across all demographics
- Five actionable strategies to boost revisits, reviews and recommendations in a competitive market
Download the report today and stay relevant, responsive and service-focused in 2026.
