Our next roundtable will look at the cautious and uneven take-up of AI in the UK restaurant industry. While tools such as chatbots, self-service kiosks and predictive ordering are beginning to appear, adoption remains limited, particularly among independents.
We’ll examine the barriers holding operators back - from cost and digital skills to cultural resistance and integration challenges - and ask where AI might genuinely add value.
The discussion will also explore the risks, from loss of human touch to data security concerns, and whether future innovations like robotic kitchen support are realistic for restaurants in the years ahead.
