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Serving smarter: Choosing the right POS for seamless hospitality experiences

Speed and accuracy are essential in fast-paced environments, yet many restaurant operations face delays and mistakes due to outdated or manual point-of-sale processes.

Managing a raft of critical processes across multiple disconnected systems – from order taking and payments to reporting and menu pricing – can lead to inefficiencies and errors. Without the right integrated tools in place, customer retention can suffer, impacting the bottom line across multi-channel operations, from fine dining to delivery.

The key to unlocking smoother operations that elevate customer experience? Choosing the right centralised POS system. From handheld to iPad-driven, these tools are designed to make it easier for operators to maintain consistency and control across locations and platforms – and keep customers coming back for more.

Square wins Best ePOS at 2025 Readers’ Choice Awards

Chefs and restaurant owners across the UK have chosen Square as the best ePOS in the industry. The win comes as little surprise to its customers, who have long trusted Square’s business tools to help them run their restaurants.

The company has built its reputation with intuitive hardware and software that restaurants of all sizes and types can rely on.

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Here are the top reasons restaurants put Square on top:

Designed to work as one

Square tools work together as a unified system to handle payments, point of sale, and reporting. Square Kiosk is one of the latest tools added to the mix, allowing customers to place orders on their own. The benefit: less mistakes in the long run.

This technology has been a game-changer for restaurants working with the tightest margins. Peak service periods become manageable, even with reduced staff.

“Square touches pretty much every part of our day. We’re using the app in the morning to refresh sales to see what we hit last night, viewing menu items, and looking at analytics”

Dave Morgan-Ratcliffe, Co-Owner of Ria’s Notting Hill

Get time back for your business

Square doesn’t just perfect the POS. Its intelligent platform also helps smooth out inefficiencies. Owners and managers can track demand, optimise staff schedules, and deliver excellent service even during the rush. In the process, they get time back to focus on what matters most.

The bottom line: Square takes into account the challenges a restaurant faces in a single day and builds tools to tactfully sort through them all.

“Square probably saves me a good two hours a week on admin”

Tom Haydon, Owner of Tom’s Pasta in London

Make smarter moves

With Square’s detailed reporting, restaurant owners can also make better decisions faster. It turns real-time data into actionable insights. Find answers to questions like: Which dishes drive real profit? When should we run targeted promotions?

These aren’t just statistics – they’re strategic ways to transform a business, from menu pricing to expansion plans.

“If something’s not selling, we get rid of it. We wouldn’t be able to do that without those data-driven results from Square”

Joe Worthington, Founder of Senza Fondo in London

Grow on your terms

Need funds to run and scale your business? Get your earnings transferred to your bank account on the next business day for free or instantly for a fee.1 Square Loans and Cash Advance can also help power your next move.2 97% of Square funding applications are approved, double the industry average.

“The importance of being able to unlock funding is essential… Square was three clicks, whereas traditional banks were three months"

Jayke Mangion, Co-Founder of JMHG Group in London
Hospitality colleagues using Square technology

Between rising costs, staff shortages, and sophisticated customer expectations, restaurant owners need technology that works brilliantly. Square’s comprehensive ePOS solution has struck a chord with UK operators, earning recognition for delivering exactly what busy restaurants need most.

Try the best ePOS in the industry. Learn more about Square or contact sales to speak to someone on the team.

Disclaimers

1.Funds are subject to your bank’s availability schedule, but are generally available in your bank account within 20 minutes of initiating an instant transfer. Minimum amount is £15 and maximum transfer limit is £3,500 per day. Squareup Europe Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (registered reference no. 900846) for the issuing of electronic money and provision of payment services. Squareup Europe Ltd offers both regulated and unregulated products. Square Loans offered by Squareup Europe Ltd are not regulated by the Financial Conduct Authority.

2.Square Loans is not regulated by the Financial Conduct Authority (FCA). All loans are issued by Squareup Europe Ltd., registered in England and Wales (no. 08957689). Eligibility is limited to Square customers operating under a company or corporation business structure. Actual fee depends upon payment card processing history, loan amount and other eligibility factors. A minimum payment of 1/18th of the initial loan balance is required every 60 days and full loan repayment is required within 18 months. Offer eligibility is not guaranteed. All loan applications are subject to approval. Terms and conditions apply.

Square Cash Advance is not regulated by the Financial Conduct Authority (FCA). All merchant cash advances are issued by Squareup Europe Ltd, registered in England and Wales (no 08957689). You must be a Squareup Europe Ltd customer with a sole trader or partnership business structure. Offer eligibility is not guaranteed. If approved, Square will purchase your future card sales at a discount. All merchant cash advances are subject to approval. Terms and conditions apply.

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