UberEats launches click and collect service

By James McAllister

- Last updated on GMT

UberEats launches in app click and collect service for restaurants

Related tags UberEats delivery

UberEats has launched an in-app click and collect option, which it claims will help bricks and mortar restaurants grow their business.

The Pick-Up scheme began pilot tests at the beginning of the year in select US cities, and has now been rolled out to London and Paris.

Pick-Up will be available to all restaurants currently on the app, which equates to over 2000 options in the London area.

The service will be free to consumers who use the UberEats app, while restaurants will pay a discounted service fee.

“We want to support the sustainable growth of the restaurant industry and make our local communities more economically vibrant places to do business,” says Toussaint Wattinne, general manager of Uber Eats UK and Ireland.

“Although this is primarily a test and learn opportunity, we look forward to receiving feedback from customers as we seek to optimise the service.”

It was also announced in February that Deliveroo is in the process of developing a click and collect option on its platform, which it hopes to roll out by the end of the year.

Last October UberEats drivers took industrial action to call on the app to pay £5 per delivery and a further £1 per mile for each journey, after the company reduced its minimum payment per delivery by 76p to £3.50.

UberEats launched in the UK in 2016, and is available in more than 60 towns and cities across the country.

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