Chaiiwala enters new strategic partnership with One Retail

Chaiiwala exterior
Chaiiwala exterior (©Chaiiwala)

Chaiiwala has entered a new strategic partnership with One Retail – the retail division of Compass Group UK & Ireland – which will see it open a pipeline of cafes across travel hubs, hospitals, and other non-traditional locations across the UK.

The first location to launch through the partnership has just opened at Frimley Health’s Wexham Park Hospital – Chaiiwalla’s first hospital location.

The new store, which is accessible through the hospital and via its own external entrance, will serve the Indian street food café’s full menu alongside grab-and-go options.

Additional opportunities are now being explored, with an extensive pipeline of locations planned to open through the partnership.

“Partnering with an operator like One Retail is a major milestone for Chaiiwala and one we’re incredibly excited about,” says Sohail Ali, co-founder of Chaiiwala.

“We have spent the past few years strengthening every part of the business, from the food and experience our customers love to the systems behind each café, so that we can grow without losing what makes Chaiiwala truly Chaiiwala.

“Working with one of the UK’s most experienced operators now gives us the opportunity to bring that experience to hospitals, airports and rail hubs across the country.

“As we continue our UK expansion strategy, this agreement marks the beginning of an exciting new chapter for us. Not only does it increase our footprint, but it will also bring us into new location types that will be critical for introducing consumers to our brand for the first time.”

Andy Jones, MD, One Retail adds: “We’re really excited to be partnering with Chaiiwala as we continue to grow and diversify our portfolio of brand partnerships. “Bringing together strong brands with our expertise and reach allows us to create compelling offers that respond to our clients and customers.

“Travel hubs are a particularly exciting area of opportunity for us, and we’re looking forward to taking this partnership into more locations in the future.”