Daily news, insight and opinion from the world of restaurants
Ruthy Fletcher, deaf awareness trainer and consultant at Support the Deaf People takes us through the reasons why staff at hotels should be trained in deaf awareness and how to go about it to ensure non-hearing guests feel just as welcome as hearing ones.
The Clove Club in Shoreditch is to become the first restaurant in the UK to introduce a ticketing system where diners pay for their meal in advance.
Chef Kenny Atkinson has started work to increase the capacity of his House of Tides restaurant to enable him to keep up with customer demand.
SMALL TALK
Daniele Quattromini, manager at ClubLounge39 at Canary Wharf and winner of the Gold Service Scholarship 2015, shares his top tips for providing quality service.
Spanish restaurant and bar group Camino is to open a new site at Bankside in Southwark.