Archives for March 31, 2015

← 2015

More autonomy for restaurant GMs helps Ping Pong sales rise 10%

By Emma Eversham

Giving more autonomy to the general managers of its eight restaurants and investing in staff training helped make 2014 a ‘transformational’ year for dim sum restaurant chain Ping Pong, according to head of operations Michael Pearson.

APRIL FOOLS

Costa to trial coffee and kip service

By Emma Eversham

Costa is trialling a new service in its coffee shops which offers customers the chance to have an afternoon nap before drinking their coffee.