Restaurants and hotels rank low on Twitter response survey
Restaurants and hotels have been criticised for taking too long to reply to Tweets sent by customers and giving a poor quality response when they do.
Archives for March 28, 2016
Crème de la Crème judge: BBC show will inspire new pastry generation
The new TV show Bake Off Crème de la Crème, which aired on BBC Two last night (29 March) will inspire a new generation of pastry chefs and will bring new recognition to the industry’s skills, according to one of its three judges.
Starwood bidding war escalates with $14bn Chinese offer
The Chinese-led group challenging Marriott International for control of Starwood Hotels & Resorts has raised its bid for the company to $14bn.
Subway and Costa top list of millennials' favourite restaurants
Restaurants have been advised to target their reward schemes at millennials after new research found young people are now the most loyal customer group.
Rushton Hall hotel secures planning for multi-million pound Orangery
Rushton Hall Hotel & Spa in Kettering has secured planning permission to build a multi-million pound Orangery after a 10 year wait.
ASK THE EXPERTS
How to protect your hospitality business from cyber crime
Oliver Pinson-Roxburgh, systems engineering manager for EMEA at Trustwave, looks at some of the steps hospitality business owners can take to protect their hotels, restaurants and pubs from the increasing risk of cyber crime.
Close restaurants with no disabled access, says House of Lords
Restaurants and pubs which fail to provide facilities for disabled customers should be closed down, a House of Lords Select Committee has claimed.