ASK THE EXPERTS
How to deal with blacklisted guests
Mark Ellis of online booking specialists Welcome Systems gives his top tips for hospitality businesses trying to deal with unwelcome guests.
ASK THE EXPERTS
Mark Ellis of online booking specialists Welcome Systems gives his top tips for hospitality businesses trying to deal with unwelcome guests.
Experimental gastronomy group Bompas & Parr is to team up with Westfield London to offer a new ‘fantasy’ Christmas cocktail ‘experience’, including a boat journey across a lagoon and under a waterfall.
Hyatt has signed a franchise agreement with M&L Hospitality to re-open the Heathrow Hotel Bath Road under the Hyatt Place brand next year.
The Clink Charity – the hospitality and restaurant training scheme for prisoners operating across the UK – reduces re-offending rates among male ex-offenders by a “statistically significant” 41 per cent, a new report has shown.
The Revolution Bars Group is to open its first site in Scotland under the Revolución de Cuba brand – in Aberdeen – as well as a new site in Reading, Berkshire.
Japanese restaurant Matsuri St James’s has closed its doors in London after 23 years of trading.
Airbnb is stepping up its efforts to target business travellers with a new tool designed to boost corporate bookings.
Food and beverage (F&B) offerings in the UK's hotels are set to improve and grow over the next few years as hoteliers 'finally wake up to the opportunities available to them' according to a new report by MCA Insight.
The Gold Service Scholarship has announced the semi-finalists set to compete for the 2017 award.