Delivery sector grew to over £8bn in 2018

The market valuation is based on total consumer expenditure including VAT and delivery charges.

MCA’s report found that the proportion of UK adults using foodservice delivery at least every 2-3 months is up to 60%.

Respondents also said that foodservice delivery services makes them less likely to have a meal in a restaurant (net agreement +27%) or cook at home (net agreement +34%).

“Our insight highlights further stronger growth over the next three years at least for ordering foodservice takeaway over going out to eat in restaurants,” says MCA director of insight Steve Gotham. “This will be driven both by growing consumer demand and expanding supplyside provision.”

“For restaurant operators the challenge lies with embracing the opportunities that delivery offers while at the same time doing more to enhance the quality of consumers’ on-premise experiences.”

The majority of major casual dining operators are now building delivery into their businesses. This includes designing restaurants with fewer covers that are easier to access for couriers.

In the past year a number of brands have experimented with smaller restaurant formats that are designed to do more delivery orders than eat-in orders, including Five Guys, Tortilla and Bird.

Published today, MCA’s UK Foodservice Delivery Market Report 2018 was conducted through over 3,500 online consumer surveys and analysis of MCA’s market sizing and company tracking.

The results look at the key trends affecting the market, the competitive landscape, the changing needs of consumers and the outlook for future development.

For more information on the report visit www.mca-insight.com.​​​