Subway set to introduce self-order kiosks into UK sites

By James McAllister

- Last updated on GMT

Subway set to introduce self-order kiosks into UK sites

Related tags Subway Fast food QSR Multi-site Hostech

Subway is to introduce self-order kiosks into UK sites for the first time as it looks to enhance its digital experience.

UK-based Subway franchisee The Daljo Group, which supports more than 340 Subway outlets across East Anglia, the West Country and South West England, confirmed the plans in a LinkedIn post​ over the weekend.

It said: “Subway is gearing up for an exciting future with the upcoming introduction of kiosks.

“Team Daljo, along with franchisees, recently had the pleasure of checking out the equipment.

“The anticipation is building, and we're eager to witness these kiosks in action at some of our locations soon.”

It comes after Subway announced a significant shake up to its back in May​, which saw a new menu of sandwiches with set fillings introduced to run alongside its existing fully customisable offering.

MCA, Restaurant​’s sister site, revealed in June​ that Subway was working on the launch of self-order kiosks.

The group’s UK managing director Nigel Doughty told the publication the enhancements reflect Subway’s move towards being a more contemporary brand.

Other developments include a better app experience; more modern interior design; and an improved third-party delivery experience.

Subway, which was acquired by affiliates of Roark Capital for a reported $9.55bn (£7.6bn) back in the summer​, owns more than 2,000 sites in the UK, the majority of which are operated under franchise.

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