Harry Miles is the head concierge of the London Marriott Grosvenor Square Hotel. Miles has clocked up an impressive 31 years service at the hotel (previously the Europa) and has seen a huge amount of change, in an ever evolving role
Restaurants, hotels and pubs, including El Pirate de Tapas and Peckforton Castle, tell us about the extra activities they're planning to make their businesses more appealing
Most people rarely get things spot on first time around, and setting up a restaurant, pub or hotel business is no exception. But if you don’t get the design and branding on your second or even third site perfect, you’re in trouble of damaging your business.
A new report from Allegra Strategies suggests that the UK informal eating-out market will grow by 1 per cent to reach £40.5bn by the end of the year, despite growth being pegged back by recession
If you have funding in place to grow your single restaurant, pub or hotel into a chain, the current economic uncertainty presents an opportunity to gain a foothold in the property market and start along the road to building your empire.
A clutch of operators that took part in a Food Standards Agency trial of labelling menus with calorie information have decided not to continue with the scheme
With many a bank notoriously reluctant to lend to the hospitality sector in the past, how do you pay for expansion and who is likely to lend and help you build your restaurant, pub or hotel empire?
BigHospitality puts one reader's question about what to look out for when acquiring a new restaurant, pub or hotel property to Simon Chaplin, director at property agent Christie & Co
Restaurants, hotels and pubs, including Harvey Nichols and those at Westfield London tell us about the extra activities they're planning to make their businesses more appealing
The chief executive of Orchid Group, the biggest start-up the pub industry has seen, saw his company fall into and subsequently emerge from administration to become the largest food-led pub operator in the R200 list
The World Cup and recent spate of good weather has given a boost to trade at Enterprise Inns (ETI), the leased and tenanted pub operator revealed this morning
Following speculation last week that the Food Standards Agency would be axed, the government has today announced the industry body will continue running, but without its responsibilities for nutrition and labelling
Gourmet Burger Kitchen operator Clapham House Group has reported a 50 per cent increase in profits, although it expects trading to remain ‘challenging’ for the rest of the year
Seven years after closing La Tante Claire at The Berkeley Hotel in Knightsbridge, Pierre Koffmann has returned with his first eponymous restaurant, replacing the departed Gordon Ramsay-owned Boxwood Café
Restaurants, hotels and pubs, including Dean Street Townhouse and Tamarai, tell us about the extra activities they're planning to make their businesses more appealing
Tim Gardner is director and co-owner of The Lonsdale Bar and Restaurant in London’s Notting Hill. After a career spent working for others the revitalised cocktail bar is Gardner’s first solo project
Wahaca, the Mexican street food restaurant concept owned by Thomasina Miers and Mark Selby, is to open its fourth venue in Wardour Street, Soho in October
Hilton Worldwide has announced an agreement with The Ability Group to open London Syon Park, the latest additon to the group's luxury brand of hotels, Waldorf Astoria
A selection of R200 members and industry experts, including Jo Barnes from Sauce Communications and Steven Pike from the Mystery Dining Company, give their advice on running a multi-site operation post-recession
The number of pub companies collapsing into insolvency dropped by a third in the second quarter of this year, according to a new study by PricewaterhouseCoopers
BigHospitality puts one reader's question about how his business can handle the expected rise in VAT next year to 20 per cent to Martin Couchman, deputy chief executive of the British Hospitality Association
Heston Blumenthal has insisted he won’t be ‘swanning into London’ with his new venture Dinner at the Mandarin Oriental hotel, claiming the restaurant will be more informal than other five-star hotel restaurants
Restaurants, hotels and pubs, including The Cookery School and Butlins tell us about the extra activities they're planning to make their businesses more appealing
Whitbread has sold a former Brewers Fayre in Nottinghamshire to pub operator Greene King, as it concentrates on co-located Premier Inn and pub/restaurant locations
