Daily news, insight and opinion from the world of restaurants
Loyalty has without doubt become one of the watchwords for the casual dining and QSR sectors over the past 18 months. Since the beginning of last year numerous companies have either launched or revamped their loyalty schemes to encourage people to make...
Discover what’s driving guest decisions – and how your brand can stay ahead
Sustainable growth in today’s climate hinges on strategic partnerships, operational efficiency and the right technology infrastructure
Rising costs, staff shortages, evolving diner expectations — the challenges facing UK restaurants are stacking up. But so is the sector’s response. Kitchen Efficiency Goals, an exclusive white paper from Restaurant in partnership with refrigeration...
You currently can’t move for another smashburger place popping up; the market for New York style pizza (among other styles) is showing no signs of slowing; and the surge in popularity of appetite suppressant drugs such as Ozempic are making some...
Discover how businesses are tackling challenges by leveraging AI-driven tech to enhance guest and team experiences and unlocking new opportunities for growth and profitability.
Talent flows through hospitality, but how well are we retaining and nurturing it? Today’s server could very well be tomorrow’s manager. In this webinar, we’ll focus on developing managers - a group often overlooked, yet essential to the success of any...
Discover the essential digital marketing strategies every restaurant should leverage to help maximise business growth.
Square and American Express spoke with restaurant owners across the UK to understand their biggest challenges and find solutions. Curious about what they discovered? Fill out the form to access the full report and get valuable insights.
With consumer spend tightening and visit frequency reduced, a loyal customer base providing that all-important repeat business is the holy grail for operators looking to succeed in today’s difficult trading landscape.
The festive season presents a unique opportunity for restaurants to boost revenue and create memorable experiences.
Imagine your hotel, bar, or restaurant always perfectly staffed, ready to handle any rush. That’s the power of AI-driven labour forecasting.
Find out what over 6,000 restaurant owners and customers are saying about the industry's future. Download our detailed report to see the latest trends and solutions.
In the face of soaring costs and stiff competition, maximising visibility and increasing efficiency have never been more important.
With pressures rising on operators from every angle it’s important that the technology used is helping not hindering operational performance.
Choosing an online reservation system can be pretty overwhelming. To help you in your research, we've broken down the most important features and functionalities and the key differences between ResDiary and alternative providers.
Tired of chasing new customers while your regulars hold untapped potential? Don’t miss out any longer!
Join Trustwell and industry experts to understand the impact of proposed changes such as Owen’s law and how to leverage tech to balance consumer safety and operational flexibility.
Delve into the depths of the UK hospitality landscape with our exclusive 2023-24 Quick Take Report.
In the continually evolving and competitive landscape of the restaurant industry, attracting new guests is crucial for profitability and sustained growth.
8 in 10 restaurants agree that the festive season is a busier time, but a similar proportion (79%) state they still want to be busier.
As 2023 progresses, restaurants must implement strategies that improve both the bottom line and the dining experience.
The post-pandemic period may have its challenges. However, our survey shows there’s much to be upbeat about. In January, we surveyed 300 senior decision makers within the hospitality industry to find out how they’re reducing costs and driving growth in...
It is that time of year when diners start thinking about their festive plans. For many, that means finding the perfect restaurant to celebrate with friends, family and colleagues, and our latest diner survey shows that 67% of people plan to do just that...
If you work in hospitality, you know you can never slow down the push to fill your events dairy with bookings, and the demand for parties during the holiday season requires organization and a game plan. With that in mind, Tripleseat created an Events...
Hospitality owners and operators need to be able to access a network of integrations to utilise the ‘best-of-the-best’ available to achieve business goals. These will most likely include reducing and removing pain points, better-controlling costs,...
OpenTable recently conducted its quarterly diner survey, asking restaurant-goers how they felt about travel, how their dining habits are changing, as well as their take on paying deposits for reservations.
Hi we’re Togo and we have been helping venues like yours with technology and marketing solutions for over 10 years. We have created a handy guide to help you this festive period including information on collecting deposits and pre-orders, the sweet...
We asked hospitality experts to weigh in on the top dining and hospitality trends that venues should take advantage of to keep momentum going throughout the year.
me&u have run the numbers and chatted with the best in the business to uncover the emerging trends to watch in 2022. Now is the time to disrupt and force change in our great industry.
The high street is changing. With consumers hungry for new experiences, Dojo has gathered data from thousands of UK businesses to help you get your customers coming back.
Digital twins can elevate the promotion of your business with 3D tours that increase bookings, drive higher occupancy rates, and increase engagement rates. Create the best booking experience with a digital twin of your property. Realistic...
Social media channels are powerful tools for hospitality operators. Having an effective and engaging social media presence will allow your restaurant to be seen by more people, showcase your unique guest experience and ultimately drive more bookings.
As the hospitality sector recovers from COVID, the industry faces significant challenges, from staff shortages to the cost-of-living crisis squeezing disposable income.
In today’s digital-first world, going online for many consumers is their first (and only) port of call when searching for pubs, bars and restaurants to visit. In Zonal’s latest GO Technology research report, produced in association with hospitality...
Cashback rewards with Flux Offers bring disparate marketing efforts together. Businesses see an increase in sales, greater transaction values — and ROI is crystal clear.
Personalisation is much more than knowing your customers’ first names or birthdays, it also provides an opportunity to stand out from the crowd, establish trust, understand your guests better, and drive loyalty. But what elements of the customer...
The hospitality sector has experienced massive change as a result of the pandemic, with customer booking habits different to what they were two years ago.
The restaurant industry is notorious for having low-profit margins, making restaurant profitability a crucial and challenging part of running your business. But challenging doesn't mean impossible. With the right tactics, your restaurant can boast...
See how Qlik is helping PizzaExpress improve restaurant profitability by putting powerful, mobile analytics in the hands of its managers.
Get the latest hospitality insights, trends and tips to help your business thrive in 2022
One of the many things we’ve learnt over the past 24 months, is that technology, digital presence and eCommerce now play a vital role in the running of a restaurant business. Propelled into the spotlight by the pandemic, many new technologies previously...
Any restaurant brand that wants to deliver truly excellent guest experiences, from acquisition through to loyalty, needs access to all guest data. Wherever it’s collected from, whatever channel, to be effective it must be seamlessly integrated into a...
Stereotypical depictions of teenagers would suggest they are a species constantly glued to technology, more interested in socialising online from their bedrooms than out in the real world of cafes, cinemas, restaurants and pubs.
On Valentine’s Day, the opportunity for on- and off-premise revenue is huge, and the competition to capture that revenue is fierce. This guide is designed to give you everything you need to make the most of Valentine’s Day demand and continue reaping the...
Are you suffering from the burden of staff self-isolation, sickness and overheads, cash flow issues, inaccurate reporting, manual consolidation and outdated systems? Thanks to our in-depth experience we understand the financial demands when it comes to...
Temperatures are dropping and that means prime delivery season is here. Plus, with lingering concerns over COVID combined with the accelerating adoption of online ordering, it’s more important than ever to make sure you’re set up for success. We’ve...
It’s beginning to look like…the busiest time of the year for restaurants, and operators are looking for ways to streamline operations and maximize their revenue. Look no further than the Holiday Inspiration guide, packed with over 45 on- and off-premise...
As we enter the busiest season for restaurants, OpenTable asked over 1,100 diners in the UK and Ireland how they’re dining out and looking to celebrate the festive season.
The study, commissioned by Reputation, has found that consumers rely on digital tools and reputation before, during and after visiting bars, restaurants and pubs.