ALMR launches hospitality diploma

By Stefan Chomka

- Last updated on GMT

ALMR launches hospitality diploma

Related tags License Sales Customer service

The Association of Licensed Multiple Retailers has launched its diploma for the UK hospitality sector.

The first stage is designed for Level 2 Hospitality Team Members, both front and back-of-house, but will be expanded to cover a broad range of hospitality careers.

Employees will undergo training that leads to the achievement of a recognised gold-standard that will be delivered by HIT Training and end-tested by BIIAB. Apprentices will have the opportunity to sit six modules on customer service, underage sales prevention, drugs awareness, conflict management, food safety in catering and an award for personal licence holders.

Modules will be provided by CPL Training and will be delivered via e-learning online, with the exception of the Award for Personal Licence Holders, which will be sat face-to-face.

The diploma was launched by ALMR chief executive Kate Nicholls at the annual Christmas lunch. “The ALMR Hospitality Diploma will provide the UK’s hospitality businesses with an all-inclusive, exhaustive training and assessment scheme designed to meet the myriad demands of this innovative and varied sector,” she said.

“The Diploma will also provide employees with the support and education they need to progress within the sector, and will deliver a solid foundation for a potentially long and rewarding career, and a senior role within our dynamic industry.”

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