Takeaway and delivery sales start to plateau

Like-for-like sales of deliveries and takeaways were just 0.8% ahead of March 2023, CGA by NIQ’s latest Hospitality at Home Tracker reveals, indicating that people are possibly returning to restaurants as a preferred dining channel.

While this is a 10th consecutive month of year-on-year growth, it is significantly down on the recorded growth of 4% and 3% in January and February 2024 respectively.

The rate is also well below the separate CGA RSM Hospitality Business Tracker, which reported like-for-like sales growth of 5.2% for managed restaurant, pub and bar groups in March.

Delivery sales continue to rise at the expense of takeaways, the Hospitality at Home Tracker indicates. Deliveries saw like-for-like growth of 5% last month, while the value of takeaway and click-and-collect orders dropped by 3%.

Deliveries accounted for 11 pence in every pound spent with restaurant groups in March.
 
“The softening of at-home sales in March partly reflects moves by some consumers to eat in restaurants more often as pressure on their spending eases," says Karl Chessell, a director at CGA.

"With the Easter weekend falling in March this year, it may also indicate that people still prefer to enjoy food and drink on special occasions with others rather than at home.

"While we can be cautiously confident that general spending in hospitality will rise as we move towards summer, operators will have to work very hard to achieve sustained growth in both their at-home and eat-in channels.”