Fine Dining

Diners are increasingly prioritising value when eating-out

Consumers eating-out more but spending less

By Sophie Witts

Consumer spending in restaurants rose 17 per cent year-on-year in first quarter of 2015, though average transaction values fell, according to the latest Barclaycard consumer spending report.

Polpo Ltd, led by Russell Norman and Richard Beatty (pictured), will open its sixth site in Chelsea next month

Polpo secures sixth site, considers sale

By Mark Wingett

Polpo Ltd, the London based restaurant group led by Russell Norman and Richard Beatty, has secured a site in Chelsea for the sixth London Polpo to open on 18 May as the co-founders look to a future sale.

A shortage of skilled chefs is threatening the future of the hospitality industry

Shortage of skilled chefs and hospitality staff worsened in March

By Sophie Witts

Staff shortages in the hotel and catering sector worsened in March 2015 with chefs singled out as remaining in demand, according to a monthly job report by The Recruitment and Employment Confederation (REC) and KPMG published today (9 April).

IHG's boutique hotel brand Hotel Indigo is set to open in Bath at the end of next year

IHG to open Hotel Indigo in Bath

By Emma Eversham

InterContinental Hotels Group (IHG) has signed a deal with St James' Hotels Group to open a Hotel Indigo in the centre of Bath.  

Pret's Good Evenings trial at its branch on The Strand

Pret A Manger trials evening service

By Emma Eversham

Pret A Manger is trialling an evening service at its branch on The Strand following requests from customers for an early evening menu. 

Ping Pong's head of operations says 2014 was a 'transformational' year for the brand

More autonomy for restaurant GMs helps Ping Pong sales rise 10%

By Emma Eversham

Giving more autonomy to the general managers of its eight restaurants and investing in staff training helped make 2014 a ‘transformational’ year for dim sum restaurant chain Ping Pong, according to head of operations Michael Pearson.

Costa & A Kip service launched

APRIL FOOLS

Costa to trial coffee and kip service

By Emma Eversham

Costa is trialling a new service in its coffee shops which offers customers the chance to have an afternoon nap before drinking their coffee. 

Hospitality Openings: March 2015

Hospitality Openings: March 2015

By Sophie Witts

March has seen a flood of restaurant and bar openings in the hospitality sector, including the first James Martin Kitchen at Stansted Airport, Vinoteca in King's Cross and Boozy Cow expanding within Scotland.

Thai Leisure Group is planning expansion of its new street-food brand Thaikun as well as its fine-dining brand Chaophraya

Thai Leisure Group secures £10m for expansion

By Mark Wingett

Thai Leisure Group (TLG), operator of fine dining brand Chaophraya and street-food brand Thaikhun, has secured £10m of new funding from Santander to aid its expansion plans.

Ensure all staff know when a deaf guest is staying and avoid uncomfortable situations for everyone says Ruthy Fletcher

Why hotel staff should be trained in deaf awareness

By Ruthy Fletcher

Ruthy Fletcher, deaf awareness trainer and consultant at Support the Deaf People takes us through the reasons why staff at hotels should be trained in deaf awareness and how to go about it to ensure non-hearing guests feel just as welcome as hearing ones. 

Hotels in Glasgow and Edinburgh continued to capitalise on events in February said the LJ Forecaster Scottish Intercity Report

Scottish hotels continue to capitalise on events

By Michelle Perrett

Hotels in Edinburgh and Glasgow are continuing to capitalise on events, while demand continues to weaken in Aberdeen, according to the monthly LJ Forecaster Scottish Intercity Report.

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