Promotional Features

Report reveals role of technology and on-demand in hospitality
Nestlé Professional

Paid for and content provided by Nestlé Professional

The following content is provided by an advertiser or created on behalf of an advertiser by

For more information, please contact us here

Industry report reveals the role of technology in the ‘hyper-convenience revolution’

Last updated on

New research by OnePoll in collaboration with Nestlé Professional® ​has found that 42% of respondents now use technology when eating and drinking out of home1​.

The survey, confirms convenience is king, with take-away apps proving the most popular form of technology, especially among millennials (41% say they use them).

It also shows that the trend for on-demand food and drink remains strong, with over half of all respondents (60%) having eaten breakfast, brunch, lunch or dinner on the go. What’s more, 70% of those surveyed said they spend 10 minutes or less on breakfast and a staggering 95% spare less than 30 minutes to enjoy lunch.

The research marks the launch of a new BuzzBites, powered by Nestlé Professional®​ report for the hospitality sector: ‘HYPER-CONVENIENCE: Breaking boundaries to meet the needs of the 24/7 consumer’​.

Designed to provide inspiration on how businesses are using the latest innovations to gain a commercial advantage, the report explores how technology is shaping eating and drinking patterns.

Paul Lumley, Brand & Communications Manager at Nestlé Professional®,​ comments:

“In today’s 24/7 culture, fast paced technologies such as take-away apps, touch screen vending, smart ordering and contactless payment are driving a convenience revolution that is changing the way we eat and drink.

“To stay relevant, products and services must seamlessly fit into people’s busy and complex lives and provide a consumer experience that is straightforward and fuss free.

“For hotels​, restaurants​, pubs and bars​ engaged in hyper-convenience, technological innovations open up a wealth of opportunity.”

Click here download your copy of the ‘HYPER-CONVENIENCE: Breaking boundaries to meet the needs of the 24/7 consumer’ report.

1. All data taken from a survey of 500 consumers. Research conducted by One Poll in collaboration with Nestlé Professional, May 2017.