Management

The Master Innholder scholarships pays the costs for up to 18 managers to attend residential hospitality management courses

Master Innholders annual scholarship programme open for entries

By Luke Nicholls

The Master Innholders has announced the opening of its annual scholarship programme, offering hospitality managers and senior department heads the chance to earn a coveted place on an intensive management development course. 

Online food safety management system launched by Hygiene Audit Systems

Online food safety management system launched by Hygiene Audit Systems

By Peter Ruddick

Hygiene Audit Systems, a food and health safety consultancy, has launched Hawk, an online food safety management system designed to allow hospitality operators to store and view food safety monitoring records at a time and place that is convenient to...

EBLEX's new Quality Standard Mark specification is good news for the entire foodservice industry

EBLEX improves Quality Standard Mark specifications

By Luke Nicholls

EBLEX, the organisation for beef and lamb levy payers in England, has strengthened the scheme specifications for Quality Standard Mark beef and lamb in a bid to add better value throughout the supply chain.

Vivien Sirotkin, operations director, QHotels

Pearls of Wisdom: Vivien Sirotkin

By Luke Nicholls

In a week that marks International Women’s Day, there is no one better placed to give her thoughts on life, her career and hospitality than Vivien Sirotkin. With over 30 years experience in the industry, Sirotkin - currently director of hotel operations...

Interior designer and DJ pair hit success with their first bar

Interior designer and DJ pair hit success with their first bar

By Peter Ruddick

An interior designer and international DJ from Northampton have hit success after opening their first bar, Borija, in the town with a business plan that sees them hit profit in the first year before looking at a possible second site.

Pearls of Wisdom: Richard Muir

Pearls of Wisdom: Richard Muir

By Emma Eversham

Richard Muir has worked in the industry for the past 30 years, starting out as a chef before moving into corporate catering. He was managing director of Sodexo’s UK corporate business and opened restaurants for Gary Rhodes before buying and redeveloping...

Compass Group's new Rapport service is to run alongside its corporate dining arm Restaurant Associates

Compass launches Rapport to improve guest services

By Luke Nicholls

Foodservice supplier Compass Group has launched Rapport – a new specialist provider of front and back of house guest services – to run in tandem with the group’s corporate dining arm Restaurant Associates.

HVS managing director wins top hospitality lifetime achievement award

HVS managing director wins top hospitality lifetime achievement award

By Peter Ruddick

The managing director of hotel consultancy HVS London, Russell Kett, has won a lifetime acheivement award from the Hospitality Professionals Association for Finance, Revenue Management and IT (HOSPA) in honour of Kett's career as a respected hotel...

Hotels are now using HVS to recruit staff at all rungs of the organisational ladder

Hotels spending more on recruitment

By Luke Nicholls

Hotel operators throughout the UK are increasingly using professional recruitment companies to head-hunt management staff in an effort to avoid making costly recruitment mistakes.

Azad Miah

Career Profile: Azad Miah

By Luke Nicholls

Azad Miah has worked in fine dining for more than 15 years. Having graduated in business management in 2008, Miah immediately opened his first restaurant, Amani, in Sanderstead. Following the Indian restaurant’s success, a second venue was opened in nearby...

Career Profile: James Partridge

Career Profile: James Partridge

By Emma Eversham

The Dorchester's new Director of Group Sales and Events' 20-year career in hospitality has taken him from a country house hotel nestled in the Cotswolds to the luxury hotel sector in London. He was responsible for launching Gordon Ramsay Holdings'...

Jamie Oliver: My life is like wrestling an octopus

Jamie Oliver: My life is like wrestling an octopus

By Becky Paskin

It’s been a busy year for Jamie Oliver. The celebrity chef has seen his Jamie’s Italian restaurant chain open its first international site in Dubai; the second series of Jamie’s American Food Revolution is currently airing on Channel 4; and he recently...

BII launches training course for pub management

BII launches training course for pub management

By Lorraine Heller

BII, the trade group for the pub industry, has launched a management training programme for business development managers in the leased and tenanted sector of licensed hospitality.

How to write an effective business plan

Ask the Experts

How to write an effective business plan

With most banks seeing hospitality as a high risk sector, a business plan is a critical document that potential lenders will interrogate in depth. Shirley Smith, a partner at hospitality business advisers Reeves, highlights key points that will improve...

Career Profile: Hannah Bass

Career Profile: Hannah Bass

By Becky Paskin

Despite excelling in academics, Hannah Bass, the operations director for burgeoning gastropub group ETM, always knew somehow that she’d end up working in hospitality. The group is now on the verge of launching two venues and a food and beverage offer...

How to survive periods of low trading

ASK THE EXPERTS

How to survive periods of low trading

Richard Moore, director of consultancy CBRE Hotels EMEA, tells BigHospitality readers how they can steer their hospitality business through periods of low economic growth and adverse trading conditions.

Hospitality employers disliked and disrespected

Hospitality employers disliked and disrespected

By Becky Paskin

Hospitality employers have been criticised for the lack of support and motivation they lend to their staff, after research revealed over a third of restaurant, pub and hotel workers don’t respect or even like their manager.

Career Profile: Morag Stark

Career Profile: Morag Stark

By Becky Paskin

Morag Stark is the general manage of the MacDonald-owned Cardrona Hotel in Peebles, but had started her career in hospitality with the NHS, which gave her the basic skills she needed to succeed.

Career Profile: Debbie Hinckson

Career Profile: Debbie Hinckson

By Becky Paskin

Debbie Hinckson has spent the majority of her career operating airport restaurants for The Restaurant Group. Now, with just two months under her belt as operations manager for the 40-strong casual dining chain Giraffe, she told BigHospitality why her...

Business profile: Loungers

Business profile: Loungers

By Joe Lutrario

Helmed by Alex Reilley, Loungers is turning heads across the industry with its blend of homely surroundings, genuine all-day dining offer and cleverly located units.

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