Adding a spa to your hotel business is guaranteed to get people talking about you, but it’s easy to lose sight of the target - to increase your customer offering and your revenue, says SPA Creators managing director Alistair Johnson. Here he shares five...
You have secured a business loan, found the perfect site and decided on the style of food you’ll serve. Now comes the tricky part: what do you call your restaurant?
The owner of Blakes Hotel in Kensington has submitted a planning application to create a new 30-room boutique hotel close to the US Embassy in Grosvenor Square.
The growth of free-from food, de-formalised dining and the kitchen as theatre are some of latest trends in the hospitality sector that will be explored in more detail at Hotelympia 2016.
VisitEngland, the national tourist board, has announced the finalists for its Awards for Excellence, paying tribute to businesses and individuals who are at the top of their game with customer service and practice.
Brasserie Blanc, the 17-strong French restaurant chain led by celebrity chef Raymond Blanc, has announced that its flagship restaurant and bar on London’s Southbank will be renovated.
Jay Rayner, the award-winning writer, journalist, broadcaster and food critic for The Observer, has been announced as the headline speaker for the 2016 NRB Debate.
#OMGB is a new VisitBritain campaign that encourages visitors to the UK to share some of their ‘amazing moments’ on social media to encourage others from abroad to visit Britain.
The Big Hospitality Conversation is to take place in Dundee later this month, with over 50 Scottish hospitality and tourism businesses expected to attend.
Edinburgh’s Crowne Plaza, Royal Terrace, hotel has been sold to a ‘high net worth’ investor subject to a franchise agreement with InterContinental Hotels Group (IHG).
Huge company mergers, robot room-service, record-breaking occupancy figures and the announcement of the National Living Wage; 2015 was a busy year for the hotel sector, but what does 2016 have in store? BigHospitality casts an eye over the coming year.
Scottish hotel performance showed a year-on-year decrease in November as occupancy and room rates across Edinburgh, Glasgow and Aberdeen tumbled, according to the latest LJ Forecaster Scottish Intercity Report.
Nunsmere Hall, a Cheshire manor house located near Northwich, has been purchased by Highwater Estates Ltd., a family-run company that also owns nearby Peckforton Castle.
Everyone can have a bad day every now and then, as the Gold Service Scholarship finalists have been discussing. In the latest in our Spotlight on Service campaign, we reveal to you some of the moments that left the best in the business rather red-faced.
Hilton Worldwide, along with the Department for Culture, Media and Sport, has announced the launched the Tourism Industry Council in the new Parliament.
Joint venture developers, Grosvenor Britain & Ireland (Grosvenor) and The Hongkong and Shanghai Hotels ltd. (HSH), have been granted planning permission to build The Peninsula London hotel on London’s Hyde Park Corner in central London.
The UK’s serviced apartment sector is set to double in size over the next two years, says a report by The Association of Serviced Apartment Providers (ASAP) and Savills.
The Marine Hotel, located on the 18th hole of the famous Royal Troon Golf Course, where next year’s British Open Golf Championship will take place, has been sold to a joint venture between Cannock Investments and Hetherley Capital Partners.
With the opening of the vast German Gymnasium in King’s Cross as well as a revamp of a number of its most recognisable sites, D&D London has smartened up its act.
Budget hotel chain, Premier Inn, has launched its Scottish Modern Apprenticeship Programme in Scotland, in a partnership with ITC Academy and Skills Development Scotland.
In the next installment of our Spotlight on Service campaign, Malcolm Hendry, general manager of London’s five-star Hotel 41, explains why front-of-house employees are integral to creating a positive guest experience.
Hoteliers in Aberdeen faced further troubles in October with the Granite City’s RevPAR dropping sharply year-on-year as the declining oil industry continues to take its toll, according to the monthly LJ Forecaster Scottish Intercity Report.
Sixteen hospitality businesses including the Macdonald Bath Spa Hotel, the Bath Pub Company, the Abbey Hotel and the Hilton Hotel, have signed up to support the Bath Hotel and Restaurant School in Bath, Somerset.
For the first time budget hotels account for more than half of the UK’s hotel development pipeline, with growth in the sector showing no signs of slowing down, according to a report by HVS, AlixPartners and AM:PM.
Hospitality business owners are likely to consider a wide range of options when seeking information about expanding their businesses with just under a third choosing to approach their friends and family for investment, a report has found.
International hotel chain Radisson Blu Hotels and Resorts has announced its support for a police initiative to raise awareness of child sexual exploitation (CSE) in hotels, taxis and other businesses.